1. Who We Are
Swaasthya Healing is a wellness clinic led by Dr. Ramya Shanbhog, offering integrated healing therapies such as Homeopathy, Cognitive Behavioral Therapy (CBT), Emotional Freedom Technique (EFT), Play Therapy, Art Therapy, and Sand Tray Therapy. We serve individuals seeking holistic mental, emotional, and physical well-being.
2. Information We Collect
We may collect the following types of personal data:
Personal Identification: Name, contact details, age, gender.
Medical History & Therapy Information: Past and current medical records, emotional concerns, therapy session notes, prescribed treatments.
Digital Information: IP address, browser type, device type, and usage data when you access our website or fill out digital forms.
Communication Records: Emails, WhatsApp messages, feedback, and appointment logs.
Payment Information: If applicable, for services rendered.
3. How We Use Your Information
We use your data to:
Provide personalized treatment and follow-ups.
Maintain accurate medical and therapy records.
Schedule appointments and manage sessions.
Communicate about services, changes, or updates.
Improve the quality and effectiveness of our services.
Ensure compliance with legal and ethical healthcare obligations.
4. Data Protection & Confidentiality
We take confidentiality seriously. All personal and therapy-related data are:
Stored securely in encrypted formats.
Accessed only by authorized practitioners or staff.
Never shared with third parties without your explicit consent, unless required by law or in cases of serious risk of harm.
5. Use of Digital Tools & Communication
If you connect with us through our website, online forms, or messaging platforms:
Your interactions may be logged for appointment tracking and service improvement.
We may send you emails or messages related to reminders, follow-ups, or wellness tips. You can opt out at any time.
6. Your Rights
You have the right to:
Access your records upon written request.
Request corrections to inaccurate information.
Withdraw consent at any point (subject to professional and legal limitations).
Request deletion of personal data, where applicable.
7. Children & Adolescent Data
For clients under 18, we obtain parental or guardian consent prior to initiating therapy. All data related to minors is handled with heightened care and confidentiality.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on our website with the revised date.
9. Contact Us
If you have questions about this policy or need to make a request regarding your data, please contact:
Dr. Ramya Shanbhog
Swaasthya Healing